Chargeback Policy

At LATIENDITAGA (LTDTG), safeguarding the safety and satisfaction of our esteemed customers is paramount. With this principle in mind, we have developed a comprehensive Chargeback Policy to address any disputes related to refunds or unauthorized charges.

1. Investigation Procedure:

Upon activation of our Chargeback Policy, LTDTG undertakes a meticulous investigation. We leverage all available data, including names, phone numbers, email addresses, and payment details, to identify and resolve disputes effectively.

2. Customer Responsibility:

LTDTG reserves the right to request payment for products that have already been purchased, shipped, or are in transit. Upon delivery, an inspection is conducted to verify the product's condition, with additional charges applicable for damages or lack of original packaging.

3. Notification and Payment Process:

Customers with outstanding debt are notified via email. Failure to settle the debt within 15 days incurs an additional 10% daily charge. Customers can address disputes or report errors by contacting customer@latienditaga.com

4. Legal Actions and Penalties:

LTDTG fully cooperates with relevant authorities, including the FBI, in cases of fraud or theft. Any attempt to obtain products without payment is considered a serious violation, with significant fines exceeding $5,000 imposed.

5. Application to Third-Party Controlled Platforms:

Our Chargeback Policy extends to all our sales platforms. However, we acknowledge that third-party controlled platforms may have additional policies. In such cases, LTDTG is committed to applying our Chargeback Policy fairly and efficiently.

6. Notice of Collection:

Fines must be paid immediately. Failure to settle the debt within a specified maximum time results in LTDTG proceeding with the next collection method, sending a notice of collection.

At LTDTG, our Chargeback Policy reflects our unwavering dedication to integrity and fairness in all our business dealings.